If you submit a ticket, PM me and I will look it up in our system. The VPN client was on a sub-net connected to a wireless router, so my devices would connect and get an IP, but no internet. Now, tap on Renew Lease at the bottom of the settings pane to reset your device’s IP address. On the menu that opens on the right-hand side, tap the (i) button to view the settings for the local network. To prevent duplicate effort, what troubleshooting steps have you already tried? Launch the Settings app on your iOS device and click on Wi-Fi in the left pane.Are you on a public (work, school, hotel) or private (home) network?.How do you connect to the internet on that device (plugged in, WiFi, mobile data, etc.)?.Since government censorship and third-party interference can sometimes cause issues with connectivity, approximately where in the world are you connecting from?.
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